Establishing Customer-Oriented Service System for Geological Outcomes
Xue-ping Wang · Natural Resource Economics of China · 2007
There is an ever-growing demand for geological outcomes by society in recent years. People pay more attention to the problems about socialization service of geology outcomes. Though the progress was made in the field of socialization service of geology outcomes in China, but there are some shortcomings in it, such as the form of geological outcomes is simplistic, management system has some shortcomings, service conception is backward, experts in information are short. They exert a negative influence on the socialization service of geology outcome. The paper points out that customer- oriented service system for geology outcomes should be built up to solve above-mentioned problems. The system includes: foster the conception of customer- oriented service, provide appropriate service for each individual customer and establish evaluation system of socialization service of geology outcomes.