Research on the Framework of Application Level in the Hospital Customer Service Center
Kai Qin · Journal of Kunming University of Science and Technology · 2003
Through analyzing the customer group of the hospital service center, and its customer class by using oriented object method, a line is drawn between the hierarchy of its class. Then a study is made on the connecting mode and the function of application level in the hospital customer service center. By using use-case diagram and package diagram of Unified Modeling Language (UML), the framework of application level in the service center is provided.