Mental Models and Information Retrieval: What Can Search Queries Tell Us?
Haidar Moukdad, Andrew Large · Proceedings of the Annual Conference of CAIS / Actes du congrès annuel de l ACSI · 2013
When information seekers use an information retrieval system their strategy is based, at least in part, on the mental model they have constructed about this environment. A random sample was gathered of more than 2000 actual search queries submitted by users to one web search engine. WebCrawler, in two separate capture sessions. The results suggest that a high proportion of users do not employ advanced search features...