Research and Implement of CTI Middleware Based on TSAPI
Lin Qiao-jie · Modern Computer · 2008
Introduces the CTI technology and its application briefly, indicates the relationship between the CSTA and TSAPI, discusses the function of TSAPI and points out the disadvantage of TSAPI at present,also discusses the advantage of COM, then analyzes the necessity of middleware, proposes an implement method of CTI middleware based on TSAPI via COM.