Research and Development of Information Management Systems for Taobao Customers
Wenrong Jiang · Journal of Shanghai Second Polytechnic University · 2011
Through researching customer management of shops online in C2C e-commerce mode now,problems on business development are found,and the advantages and practical significance of Taobao's customer management system are analyzed.Main Taobao shop business problems are analyzed in the customer management which helps shopers to manage customers effectively.By analyzing the existing pages extraction technology,the basic processes and page extraction method are grasped.Then the Java program to extract shop's goods information,trading records and account information in Taobao is designed and developed,and the database is designed to save classify and manage data.Then the Google chart API is used to generate charts,and the website based B/S structure is used to display information on charts,which provide a reference for product marketing in Taobao.