Applied Research of UML Model in Customer Relationship Management System
Jiang Wei-xian · Computer Development & Applications · 2013
Customer relationship management system(CRM) is to take the customer as the center,the use of information technology,the realization of marketing,sales,service and other activities of automation.In order to establish CRM's system reliable,reusable,maintainable,for modeling CRM system using UML technology.Analysis of the advantages of UML model,discussed the UML modeling technology,is proposed to realize the analysis and modeling of CRM system based on UML technology,the use of chart analysis of the functional requirements of the system use case,class diagram,sequence diagram,the application of component diagrams,layout design system structure.Visual modeling and application of UML,reducing the complexity of the system,improve the efficiency and quality of software development.