Mobile Augmented Integrated Framework for Citizen Centric E-Governance ServicesMAIFCCES
Shailesh Khanesha, A. Jani · International Journal of Information Engineering and Electronic Business · 2016
The increasing adoption of improving mobile technologies has opened up a window for research and innovative services development opportunities in diversified dimensions.Government system anticipates delivery of citizen centric services through hand held devices in an integrated manner.This paper has made an attempt to develop user friendly citizen centric interface to avail government services in faster and cost-effective way through mobile device.The proposed MAIFCCES framework provides an interface for citizen to apply for government services and monitor it's status through mobile device.Also suggest a mechanism to process and monitor the applications of citizen centrally in government data centre.