Is This Good or Bad?
Jacob Solomon, Aaron M. Scherer, Nicole L. Exe, Holly O. Witteman, Angela Fagerlin, Brian J. Zikmund‐Fisher · 2016
We describe an ongoing effort to improve communication of medical test results directly to patients by providing important contextual information about the test results in a graphical format that is well suited to online patient portals. We undertook an iterative, user-centered design process to explore ways to design meaningful representations of test results. We present findings from this process that have important design implications for communicating test results via online patient portals.