KNOWLEDGE AUDIT METHODOLOGY WITH EMPHASIS ON CORE PROCESSES
Alonso Pérez-Soltero, Hermosillo Sonora, Mario Barceló-Valenzuela, Gerardo Sanchez‐Schmitz, Fernando Martín-Rubio, José T. Palma · 2006
The paper proposes a knowledge audit methodology which has been particularly developed focusing on core processes approach. Organizational and knowledge management criteria are considered to select the core processes to be audited. The knowledge audit methodology proposed contains ten stages: Acquire organizational strategic information and identify organizational processes; Identify organization’s core processes and establish measurement criteria; Prioritize and select organization’s core processes; Identify key people; Meeting with key people; Obtaining knowledge inventory; Analyzing knowledge flow; Knowledge mapping; Knowledge audit reporting; and Continuous knowledge re-auditing. Applying this strategy cyclically will be an efficient tactic to audit the key knowledge within organization and detect some opportunities to make immediate improvements. After implement this methodology entirely, it is possible to know if the organization has valuable assets, knowledge flow and adequate organizational atmosphere to carry out knowledge management initiatives.