Identifying the root cause of video streaming issues on mobile devices
Giorgos Dimopoulos, Ilias Leontiadis, Pere Barlet‐Ros, Konstantina Papagiannaki, Peter Steenkiste · 2015
Video streaming on mobile devices is prone to a multitude of faults and although well established video Quality of Experience (QoE) metrics such as stall frequency are a good indicator of the problems perceived by the user, they do not provide any insights about the nature of the problem nor where it has occurred. Quantifying the correlation between the aforementioned faults and the users' experience is a challenging task due the large number of variables and the numerous points-of-failure.