Changing Role of Test Manager in Changing Situations
Veerabhadraiah Sandru, Rama Murari · 2013
According to analyst Nelson Hall, the global testing services market was $8.4bn in 2011, and although 2012 is expected to be flat, it predicts an average 9% growth every year over the next five years. Amidst of these business prospects, there are several change dimensions that are happening in either the testing function or in the echo system of testing. These include Customer embracement of New Technologies, Evolution of diverse Test Operating Models, and Increasing inclination towards Product/user centric approach. Test manager’s role is now being changed to be more technology savvy, collaborative while delivering the existing responsibilities related to test strategy and other project management aspects like people management, delivery management, talent management etc., Test Manager being the custodian of the test organization would need to play a key anchoring role in understanding the above and tune their test organization to gear up to meet the futuristic needs of customers (internal and external).