Identifying Potential Usability Risk During Software Development Process
Jayaletchumi Jayaletchumi, Suhaimi Ibrahim, Mohd Naz’ri Mahrin · Open International Journal of Informatics · 2013
Usability is an important factor in ensuring successful and usable software product development from a user's perspective. Ignorance and unawareness about the concept of usability and failure to address usability during software development process will affect user system acceptance which could lead to failure of software products. Therefore, usability can be considered as a risk factor in achieving usable software product. Unfortunately, there is still lack of proper definition, attributes and management of usability risk during software development process. This paper presents comprehensive study on the concept of usability risks, risk management and risk identification techniques. The objective of this paper is to provide potential usability risks that should be managed during software development process