Customization of On-line Services with Simultaneous Client-Specific Views
Eddy Truyen, Bart Vanhaute, Wouter Joosen, Pierre Verbaeten, Bo Nørregaard Jôrgensen · 2001
Introduction With the Internet success, a new trend has come up: online distributed services. Business companies (acting as client systems of these services) that are able to integrate such services effectively within their internal workflow will become leaders in their business markets. This however introduces the situation where multiple independent client systems are simultaneously accessing the same on-line service instance. This introduces a new research challenge concerning client-specific customization of an on-line service: different client systems may have different -- possibly conflicting - customization needs with respect to the functional and non-functional features of the on-line service. The problem with this is that all the different clientspecific views must be simultaneously imposed on the same distributed service instance; thus after the distributed service has become operational. We propose a dynamic customiza