Appendix 4: Cell descriptions on the matrix to facilitate capture of Quality of Service criteria
Antony P. Oodan, Keith E. Ward, Catherine G. Savolaine, Mahmoud Daneshmand, Peter Hoath · Institution of Engineering and Technology eBooks · 2003
A matrix was described to facilitate identification of Quality of Service (QoS) criteria for telecommunication services. In this appendix the cell descriptions are generic QoS criteria. Service specific QoS criteria are derived from these, wherever applicable. The matrix is reproduced here for convenience.