Generic Usability Monitoring Model for Cloud Computing Environment (GUM)
Baha'a Al-Sharafat, Bara'a Qadoumi · 2016
The paper proposed a new generic model to monitor the quality of the service parameter in the cloud computing environments. Usability requirement is a main factor to enumeration the quality of any software system, where the user satisfaction is the principal factor that gives a perception of the software system success or failure. Most of the existing cloud computing environments are very complex and not easy to use, as a result of that the authors start developing methods and mechanisms to evaluate if the cloud computing environment usable or not. Several papers clarify these methods, according to the author opinion. In this paper we focus in term of usability based on Three-Dimensional (3D) approach as a one of the usability evaluation methods.