Web Q-Model: a new approach to the quality
Serena Cimino, Salita Sperone, F Micali · 2008
In this paper, we propose an original quality model for websites, developed starting from existing proposal s and general requirements for quality models. Differ ent approaches were defined to evaluate websites qualit y, but most of them were created for specific web domains (cultural, academic, tourist, enterprise environment, etc) or they consider only some web quality dimension becoming vertical models. Main go al of our work is to extrapolate a general and holisti c model, easy to apply and scalable for different domains, aimed at helping web designers to develop accurate and quick websites evaluation, to facilita te the collaboration with the management and to support, thanks to different quality levels, their proposals to the customers.