Technical Communication in research and Development Laboratories: The Impact of Project Work Characteristics.
Michael L. Tushman · Academy of Management Proceedings · 1977
This paper argues that patterns of communication must attend to and deal with work related uncertainty. Three hypotheses will be developed relating task characteristics and task interdependence to patterns of technical communication. The data support the idea that project communication patterns are contingent on the nature of the project's work. This communication network specialization is accentuated for the high performing projects. The paper concludes with a set of research and managerial implications.