Outgoing call quality evaluation of GSM network services in Epe, Lagos State
Oluwagbemiga Omotayo SHOEWU, Frederick Edeko · American Journal of Scientific and Industrial Research · 2011
This study is aimed at presenting a report on the quality of service of network optimization and evaluation of key performance indices provided by GSM operators.This is expressed in terms of the ability to establish and maintain call connections, call retention, handover, inter and intra network call set-up.Test points within the service areas were randomly selected and in each of these locations, series of measurements were taken.Conclusively, a model of service quality and a set of dimensions for comparative evaluation, which could provide useful directions to regulators and service providers, are presented.Also, we shall briefly analyse the outgoing call quality to suit this purpose.