Automation of incidents' recording process in the network of the mobile radio communication of standard GSM-900/1800
A. V. Tsvetkov, O. A. Ponomareva, M. A. Yurina · 2014
The present paper concerns the analysis of the lacks of existing process of work with incidents in the mobile radio communication network of GSM-900/1800 standard in HP OpenView Service Desk system and it is offered to automatize process by means of HP Operations Manager system.