An Employing a Multistage Fuzzy Architecture for Usability of Open Source Software
Roba Al-Soub · International Journal of Computer Science and Information Technology · 2015
The Demand for Open Source Software (OSS) is increasing day by day.However, its end users still face challenges using such software.Therefore, this study is conducted to propose a fuzzy usability model to be an approach for evaluating the usability of the open source software.In order to propose such model, six common usability characteristics have been considered, namely: Learnability, understandability, attractiveness, operability, efficiency, and memorability.Some of these characteristics are related to the open source software's features (Learnability, usability, attractiveness, operability); and the rest are related to the end users.Finally, the Matalab Simulink software (Fuzzy Logic Toolbox) has been employed to simulate and to validate the proposed approach model.