Design and Implementation of CRM System Based on J2EE
Lianghao Ji · ASME Press eBooks · 2009
Based on J2EE system, this paper adopts a new technology and architecture to construct an easy-to-use customer relationship management system based on B/S structure to meet the demands of small and medium-sized enterprises. Based on the design idea “center on serving customers, improve the ability to integrate and interact with other systems”, this paper puts forward its own design prototype of CRM system, emphatically introduces the overall design of CRM in J2EE environment and introduces the designs of various modules of the system from various aspects. such as database and program flow, etc.