ANALYSING ICT PROJECTS FROM A DESIGN PERSPECTIVE: A CASE OF RURAL INDIA
Vikram Singh Parmar, David V. Keyson, Cees J. P. M. de Bont · DS 60: Proceedings of DESIGN 2010, the 11th International Design Conference, Dubrovnik, Croatia · 2010
To reduce information poverty, several ICT based interventions have been implemented in rural India. Despite huge investments, the user acceptance of information systems at societal level has been limited. This paper analyses four case studies of existing ICT interventions deployed in rural India including the degree to which and how users and other stakeholders were involved in the design. Results indicate that issues of user participation, information exchange, stakeholder involvement, and ICT adoption are critical in design of ICT interventions aiming for high societal impact.