A Process Framework for Product Quality Achievement
Kesav Vithal Nori, Swaminathan Natarajan, Padmalata V. Nistala · 2016
In current software engineering practice, there is generally a rather limited connection between software processes and product quality, because the processes are defined at a level of abstraction above the specific product being delivered. This tutorial shows how that connection can be strengthened through the introduction of product-specific processes that identify and capture the collection of tasks needed to produce the specific product. It presents a process framework for product quality achievement that has recently been published as ISO/IEC TS 30103, and implemented successfully on several projects at an IT service organization.