Informal controls in information system development projects : its antecedent conditions and outcome.
Cheng, Jee Mei., Kuek, Su Yin., Lee, Bik Jin. · DR-NTU (Nanyang Technological University) · 2000
This project examines two relationships. The first relationship is that task structuredness and behaviour observability are hypothesized to affect informal controls. The second relationship is that each type of informal controls will lead to improve project performance.