Sustaining Reciprocity: Generating Social Capital within Peer-Support Communities
Thanh-Mai Phan, Svetlana Yarosh · 2016
The concept of reciprocity is embedded into community. A successful online peer-support community is characterized by its members actively giving and receiving support, namely in the form of advice and encouragement. In this paper, we investigate incentives for sustaining generalized reciprocity and explore its relationship with social capital on InTheRooms.com, an online recovery network.