Facilitating email thread access by extractive summary generation
Ani Nenkova, Amit Bagga · Amsterdam studies in the theory and history of linguistic science. Series 4, Current issues in linguistic theory · 2004
Email threads are the most common way to represent (archived) discussion groups or mailing lists. Due to the large volumes of such archives, better representation of the threads is required in order to allow the users to nd topics of interest and to decide which threads to read. This paper discusses our initial approach to generating thread overviews that serve as indicative summaries for the thread. The overviews give the user a better idea of what is discussed in a related set of email exchanges than the currently used conventions can provide. A relatively large user study on fty email threads was performed and it con rmed the utility of the proposed approach.