Information congestion

Satyajeet D. Pangu, A. Mirchandani · 2004

This paper talks about information congestion in an enterprise. The various reasons for information congestion, strategies and guidelines like portals, content management systems, personalization and framework based solution to control information congestion in an enterprise. By keeping a futuristic view, this paper also demonstrates how business process modeling based on emerging standards like intelligent agents can address information congestion.

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