Knowledge Management Practices in GSD - A Systematic Literature Review Update
Rômulo de Aguiar Beninca, Elisa Hatsue Moriya Huzita, Edwin Vladimir Cardoza Galdámez, Gislaine Camila Lapasini Leal, Renato Balancieri, Yoji Massago · 2015
Software development is an activity that makes intensive use of knowledge. The reduction of face-to-face communication in Global Software Development Environments (GSD), make exponentially important to use Knowledge Management in these environments, which is performed by Practices of Knowledge Management. This study presents an update of a systematic review of Practices of Knowledge Management in GSD. The main contribution of this study relates to the identification of other practices, including sharing of the social conscience, which gives for people the ability to identify themselves within the work context, improving the interaction, the performance of activities and also trust between individuals.