Measuring software product quality during testing

Rob Hendriks, Robert van Vonderen, E. van Veenendaal · 2000

Quality requirements of software products are often described in vague and broad terms. As a consequence it makes it difficult for software engineers to determine how quality influences their assignment and it is almost impossible for test engineers to evaluate the quality of the software product as no concrete and quantitative reference, of what quality in that context means, exists. This paper describes a possible way to define and measure software product quality. The authors have applied this method during the development of copier/printer controller software at Oce Technologies B.V., a Dutch developer and manufacturer of copying and printing equipment.

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