From the soft and fuzzy context to SMART engineering
Gerrit Müller, George T. Doran · 2013
The customer needs are often ill-defined or fuzzy. The need for specific and verifiable requirements is described, but it also shown that less SMART descriptions have complementary value. A Mobile Display Appliance and Mediascreen are used to illustrate the translation of user experience (fuzzy) into (SMART) device requirements. Distribution This article or presentation is written as part of the Gaudi project. The Gaudi project philosophy is to improve by obtaining frequent feedback. Frequent feedback is pursued by an open creation process. This document is published as intermediate or nearly mature version to get feedback. Further distribution is allowed as long as the document remains complete and unchanged. March 6, 2013 status: finished version: 1.4 User Network Providers Service Providers Content Providers Home Server