Statistical Analysis on the Quality of Chinars Key Services in 2014

Huali Cai, Yawei Jiang, Song Heliang · 2016

With the rapid growth of China's service industries, the supporting role of quality has become increasingly prominent.With a view to mastering the quality situation of service industries in a dynamic way and promoting high-quality efficient and sustainable development, the author makes a statistical analysis on the quality of China's key services in 2014 in terms of customer satisfaction, brand growth and other dimensions.

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