Attributes Effecting Software Testing Estimation; Is Organizational Trust an Issue?.
Wissam Hammoud · ProQuest Demo Repository · 2013
This quantitative correlational research explored the potential association between the levels of organizational trust and the software testing estimation. This was conducted by exploring the relationships between organizational trust, tester’s expertise, organizational technology used, and the number of hours, number of testers, and time-coding estimated by the software testers. The research conducted on a software testing department of a health insurance organization, employed the use of the Organizational Trust Inventory- Short Form (OTI-SF) developed by Philip Bromiley and Larry Cummings and revealed a strong relationship between organizational trust and software testing estimation. The research reviews historical theories of organizational trust and include a deep discussion about software testing practices and software testing estimation. By examining the significant impact of organizational trust on project estimating and time-coding in this research, software testing leaders can benefit from this research to improve project planning and managing process by improving the levels of trust within their organizations.