Client/Server Systems Performance Evaluation Measures Use and Importance: a Multi-Site Case Study of Traditional Performance Measures Applied to the Client/Server Environment
Orlando Guy Posey · 1999
This study examines the role of traditional computing performance measures when used in a client/server system (C/SS) environment. It also evaluates the effectiveness of traditional computing measures of mainframe systems for use in C/SS. The underlying problem was the lack of knowledge about how performance measures are aligned with key business goals and strategies. This research study has identified and evaluated client/server performance measurements' importance in establishing an effective performance evaluation system. More specifically, this research enables an organization to do the following: (1) compare the relative states of development or importance of performance measures, (2) identify performance measures with the highest priority for future development, (3) contrast the views of different organizations regarding the current or desired states of development or relative importance of these performance measures.