Social and Expert Research in Online Communities

Florian Metze, Christian Bauckhage, Tansu Alpcan · 2010

This chapter presents a novel system for knowledge sharing among Web communities. It combines known features of search engines, wikis, blogs, chats, and peer - to - peer (P2P) networking. In addition, it applies advanced methods from natural language processing and machine learning and was developed using a rigorous usability engineering process. The system resulted from an interdisciplinary research project that involved engineers, psychologists, and designers. Rather than to develop yet another algorithm for in - depth information retrieval on the Internet, the goal of the project was to develop a social search platform that integrates machine intelligence with human expert knowledge and collaborative interaction among users. Controlled Vocabulary Terms Peer-to-peer computing; search engines; semantic web

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