Analyzing the usage patterns and challenges of telecenters among rural communities: experience from four selected telecenters in Tanzania

Wulystan Pius Mtega, Andrew Watson Malekani · The International Journal of Education and Development using Information and Communication Technology (The University of the West Indies) · 2009

The objective of this study was to examine use patterns, challenges and way forward for telecenters in Tanzania. The study covered the following four telecenters. It was found that many telecenters in Tanzania are still at infancy and most do not offer adequate information to communities living in rural areas. Most are still faced with a number of challenges that make it difficult to meet people’s expectations. It was concluded that so as to meet their objectives, telecenters should provide information relevant to people’s needs, different formats should be used to present information as people have different information searching skills. Moreover; telecenter catchment area is an important factor in building an information rich society.

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