A COLLABORIATIVE KNOWLEDGE MANAGEMENT AND REPRESENTING DIFFERENT INDUSTRIAL DESIGN STAKEHOLDERS BY MULTI-AGENTS
Ji‐Hyun Lee, Huai-Wei Liu · International Journal of e-Business Management · 2007
Collaboration benefits the process of complex design. However, there are many communication problems among different stakeholders in the domain of industrial design. In addition, the sharing of real-time information and updating information can also pose difficulties. This paper proposes an agent-based collaborative system to support stakeholders to deal with the complex communication problems and information management. The system is composed of both a web-based collaborative system to communicate and share information immediately, and a multi-agent system (MAS) integrated with KW architecture to possess different levels of competence at performing a particular task. The objective is to provide different stakeholders with an effective communication platform to integrate a variety of representational methods of transferring knowledge and the multi-agents that represent different stakeholders to simulate the communication and collaboration in the real world. To demonstrate the proposed concepts, a system prototype has been implemented for notebook design for the company ASUS, a leading notebook manufacturer based in Taiwan.