Participatory Design for Awareness Features: Enhancing Interaction in Communities of Practice
Sandy El Helou, Manolis M. Tzagarakis, Denis Gillet, Nikos I. Karacapilidis, Chen Man · 2008
This paper describes the approach adopted for developing awareness services in two Webbased collaboration applications, namely CoPe_it! and eLogbook. Both tools are developed in the framework of Palette, a European project which aims at sustaining individual and organizational learning for CoPs (Communities of Practice) by designing, implementing and validating a set of innovative and interoperable Web services using a participatory design approach.