The Process Warehouse: a Data Warehouse Approach for Business Process Management
Beate List, Josef Schiefer, Gerald Quirchmayr, A Min Tjoa · Edward Elgar Publishing eBooks · 2003
The knowledge economy is a notion that has been used, since the end of the last decade, to describe a new economic order perceived by scholars and practitioners. The authors argue that this order, triggered by new information and communication technologies, has resulted in a different set of challenges for effective management of the contemporary firm. Knowledge will play an important role in managing these challenges, with the onus being on new hardware and software as much as how businesses can be organised with regard to relationships with customers and suppliers.