Installing An ISO 9001 Accredited SoftwareQuality Management System
Pui-Shan Chan · WIT transactions on information and communication technologies · 1970
In 1987 the ISO adopted five standards for quality that collectively known as the ISO 9000 series. The ISO standards have since gained much recognition and acceptance amongst countries in the world as the benchmark for quality and an important vehicle for process improvement. Over two dozen countries have now adopted their national version of these standards, and others are likely to do so. The ISO 9001 [1] has been the most appropriate and sought after quality standard in the information technology industry. In this paper an approach on how to install an ISO 9001 accredited software quality management system (SQMS) will be examined which includes a SQMS development methodology; a documentation structure needed to apply the SQMS to specific projects; and a compliance model taking a four prong strategy of quality assurance, management review, internal auditing, and certification.