A Comparative Analysis On Methods For Measuring Web Usability
Rohana Husin, Nurul Huda Che Ali, Abd Aziz Othman · 2004
There are many methods in measuring web usability. Each method has its strength and limitation. This article identified the top three most commonly used methods in measuring web usability. The top three methods were applied and tested and using a prototype designed with some major flaws. The result show that the usability testing, heuristic evaluation, and cognitive walkthrough are top three methods, and usability testing method (think-aloud techniques) is more preferable than the other two in terms of usability problem identified and cost effectiveness.