Towards Understanding Information Architecture: A Distributed Cognition Study of an IT Community of Practice
Sylvain Harvey, TJ Robertson, Jenny Edwards · UTS ePRESS (University of Technology Sydney) · 2004
Intranets can play significant roles in medium to large organisations.They provide the means for people to communicate and traverse through information spaces, independently of geographical and/or temporal constraints.To date, the term Information Architecture (IA) has been adopted by technology designers to describe both structure and the process of organising information.This paper presents a study of IA as situated in intranet use within a higher-education organisation.The use of ethnographically-informed methods combined with a distributed cognition analytic framework provides an opportunity to extend existing conceptions of IA as it is realised and represented in daily work activities.