Communication Technique for a Couselling Manager
Anubha Ray · Voice of Intellectual Man- An International Journal · 2014
Today, managers are turning to counselling as a method to deal with problem of employees as they feel responsible for the welfare of their workforce. Counselling is seen as a way of enhancing mental as well as emotional health of the employees in the organization. The health of the employees could be disrupted or disturbed due to various professional or personal reasons. The managers not only adopt counselling techniques but try to understand some of the major principles underlying human communication and more so, interpersonal communication. Since, interpersonal communication has been primarily based on human psychology; managers must be equipped with advanced communication skills apart from various levels of empathy.