Managing 'tweets' as records

Katharine Stevenson · IQ: The RIM Quarterly · 2012

Should tweets be managed as corporate records? Will the risk of not saving tweets because of the challenge this presents for organisations outweigh the benefits of being in control of your recorded information? Having recently trialled a way of capturing tweets as records within her organisation's EDRMS, Katharine Stevenson shares her thoughts and experience on the 'Twitterverse' and RIM.

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