Reality testing mobile and entertainment applications

Gitte Lindgaard, Bruce Tsuji, Shamima Khan · Swinburne figshare (Swinburne University of Technology) · 2005

With a focus on ecological validity and behavioural measures, our interest is in reality testing of applications based on new or emerging technologies. In particular, mobile and entertainment applications are simply not amenable to classic laboratory testing. Furthermore, standard usability measures of efficiency and effectiveness are not always relevant to these new situations and environments. The challenge is to balance the desire to isolate the effect of individual variables against the business demands of providing meaningful (ecologically valid) and timely feedback to development groups. Another significant issue in usability testing is identifying behavioural measures that capture the right phenomena and yield the information required. Finally, many of the domains of greatest interest are exactly those that have the most severe restrictions on industrial confidentiality. Thus, our opportunities to learn from each other are substantially reduced.

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