Technical Review: Current Issues of Usability Testing

Majed Alshamari, Pam J. Mayhew · IETE Technical Review · 2009

System usability can be measured through various methods. One of the more important and widely ­employed techniques is 'usability testing', where asks, number of users, evaluators, and other factors are the main ­elements. This paper reviews usability testing together with current issues that can influence usability testing results, both negatively and positively. It also reviews web usability testing. In addition, in this paper, usability testing in the future is considered in order that improvements may be made.

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