Defining and Measuring User Experience: Are They Two Sides of the Same Coin?
Jan Stage · VBN Forskningsportal (Aalborg Universitet) · 2006
User experience is being used to denote what a user goes through while using a computerized system. The concept has gained momentum as a means to distinguish new types of applications such as games and entertainment software from more traditional work-related applications. This paper focuses on the intrinsic relation between definition and measurement. In the area of usability, this relation has been developed over several years. It is described how usability is defined and measured in contemporary approaches. Based on that, it is discussed to what extent we can employ experience from the conceptual definition of usability to develop the notion of user experience.