Transformation of Operations Management through Information Technology and Information System in Suning
Houcai Shen, Xiaojun Yan · Journal of Electronic Science and Technology · 2004
Information technology and information system today play major roles in companies who are competitive in the global market. In this paper, we will study how Suning Appliance Chain changes her operations by using information technology and information system. Suning's Strategy, operations structure, especially her logistics system are discussed firstly; how information technology and information system support her operation and logistics to gain competitive capabilities are further discussed. Finally, the operation system transformation through IT/IS in Suning is studied by the use of a stochastic inventory model.