User-Centered Design
Chadia Abras, Diane Maloney-Krichmar, Jenny J. Preece · 2004
The design of everyday objects is not always intuitive and at times it leaves the user frustrated and unable to complete a simple task. How many of us have bought a VCR that we have struggled to used and missed recording our favorite programs because we misunderstood the instructions or had to put up with the clock blinking 12:00 because we didn’t know how to