Social Inclusion in E-Participation and E-Government Solutions: A Systematic Laboratory-experimental Approach Using Objective Psychophysiological Measures.
Ricardo Buettner · 2013
According to the WHO, about 1 billion people worldwide are disabled. There is no doubt that low access barriers and high usability of eGovernment solutions are essential for the social inclusion of these people. Accordingly there is a long research track concerning usability investigations for disabled persons. However, almost all studies have conducted subjective measurement methods such as observations and questionnaires. In this poster I sketch an approach using electroencephalogram (EEG), electrodermal-activity (EDA) and eye-tracking data representing objective psychophysiological measures in order to study the user–eGovernment solution interactions (fig. 1).