Providing Feedback to UX Designers Using UX Evaluation Methods
Michael M. Pirker · 2011
User-centered Design (UCD) and User Experience (UX) have become important keywords when developing and designing products and services that aim to be successful and competitive on the market. In the area of entertainment oriented services, like interactive TV, new challenges arise, shifting the focus from taskbased usability to highly personal, context-dependent use experiences. In order to improve UX design and assist designers by providing valuable feedback in various development stages, we propose the usage of a set of UX evaluation methods dedicated to the evaluation of entertainment oriented services.